BBAA Atlas

HIPAA compliant customer support & help desk software

Which help-desk, customer-support and IT-service-management tools sign a HIPAA BAA so support tickets can contain PHI?

2 of 6 sign a BAA · 4 on select plans · 0 don't · last verified 2026-05-31 · how we verify

Freshdesk (Freshworks)BAA on select plansPHI with conditionsFrontSigns a BAAPHI with conditionsHelp ScoutBAA on select plansPHI with conditionsIntercomBAA on select plansPHI with conditionsServiceNowSigns a BAAPHI with conditionsZendeskBAA on select plansPHI with conditions
These verdicts are cited public information, not legal or compliance advice. A BAA's availability can depend on your plan, region and contract — confirm current terms with each vendor before processing PHI.

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