Slack's HIPAA help page states you "must be using a Slack Enterprise plan" (the Enterprise Grid tier) to be covered under its BAA. The page does not name the Free, Pro, or Business+ tiers, so their exclusion is inferred from the Enterprise-only requirement rather than explicitly stated by Slack.
HIPAA compliant team chat: Slack vs Teams vs Google Chat vs Zoom
All four mainstream team-chat tools will sign a HIPAA Business Associate Agreement (BAA) — but every one of them gates it behind a specific paid tier. Here is the exact plan each requires before you can put PHI in a channel, cited and date-stamped.
4 tools compared · 4 sign a BAA · last verified 2026-05-31 · how we verify
Microsoft's HIPAA BAA is included by default through the Data Protection Addendum for commercial/enterprise customers covering in-scope services; Microsoft will not sign a customer's own BAA form, and free accounts are excluded.
Teams has no separate BAA — it is in scope under the Microsoft 365 / Office 365 commercial BAA. Free accounts are excluded.
Google offers a HIPAA BAA to any paid Workspace/Cloud Identity customer via the Admin console (not free consumer Gmail), covering only services on the HIPAA Included Functionality list.
Google Chat is a HIPAA Included service covered by the Google Workspace BAA, which any paid Workspace admin can accept (not free consumer Gmail).
Zoom signs a BAA with paid healthcare customers across Pro, Business, Business Plus, and Enterprise plans; free accounts are excluded. The BAA itself is US-only, but customers with a Canadian billing address are instead offered a Personal Health Information Annex (PHIA) covering PHIPA/PIPEDA — so non-US healthcare customers are not shut out.
Zoom Team Chat is covered by Zoom's BAA, signed with paid healthcare customers on Pro, Business, Business Plus and Enterprise. Free accounts are excluded.
Frequently asked questions
Which team chat tools sign a HIPAA BAA?
Does Slack sign a HIPAA BAA?
Does Microsoft Teams sign a HIPAA BAA?
Does Google Chat sign a HIPAA BAA?
Does Zoom Team Chat sign a HIPAA BAA?
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