HIPAA compliant video conferencing: Zoom vs Google Meet vs Microsoft Teams
For telehealth and any visit where PHI is spoken or shared on screen, you need a signed BAA covering the video tool. Zoom, Google Meet and Microsoft Teams all offer one — on the right paid plan. Here is the qualifying tier for each.
3 tools compared · 3 sign a BAA · last verified 2026-05-31 · how we verify
Zoom signs a BAA with paid healthcare customers across Pro, Business, Business Plus, and Enterprise plans; free accounts are excluded. The BAA itself is US-only, but customers with a Canadian billing address are instead offered a Personal Health Information Annex (PHIA) covering PHIPA/PIPEDA — so non-US healthcare customers are not shut out.
Google offers a HIPAA BAA to any paid Workspace/Cloud Identity customer via the Admin console (not free consumer Gmail), covering only services on the HIPAA Included Functionality list.
Google Meet is a HIPAA Included service under the Google Workspace BAA — accept it in the Admin console on any paid Workspace plan.
Microsoft's HIPAA BAA is included by default through the Data Protection Addendum for commercial/enterprise customers covering in-scope services; Microsoft will not sign a customer's own BAA form, and free accounts are excluded.
Teams meetings are in scope under the Microsoft 365 / Office 365 commercial BAA — there is no separate Teams BAA, and free accounts are excluded.
Every verdict above is cited public information, not legal or compliance advice. A BAA's availability changes with your plan, region and contract, and the product names here may be governed by a parent suite's agreement — always confirm the current BAA and PHI scope directly with the vendor before processing protected health information.
Frequently asked questions
Which video conferencing tools sign a HIPAA BAA?
All 3 (Zoom, Google Meet, Microsoft Teams) will sign a HIPAA Business Associate Agreement (BAA), each on a specific plan tier. Every verdict on this page is cited and date-stamped — confirm current terms with the vendor before storing PHI.
Does Zoom sign a HIPAA BAA?
Sometimes — Zoom signs a HIPAA BAA only on specific plans or add-ons. Zoom signs a BAA with paid healthcare customers across Pro, Business, Business Plus, and Enterprise plans; free accounts are excluded. The BAA itself is US-only, but customers with a Canadian billing address are instead offered a Personal Health Information Annex (PHIA) covering PHIPA/PIPEDA — so non-US healthcare customers are not shut out.
Does Google Meet sign a HIPAA BAA?
Sometimes — Google Meet signs a HIPAA BAA only on specific plans or add-ons. Google offers a HIPAA BAA to any paid Workspace/Cloud Identity customer via the Admin console (not free consumer Gmail), covering only services on the HIPAA Included Functionality list.
Does Microsoft Teams sign a HIPAA BAA?
Sometimes — Microsoft Teams signs a HIPAA BAA only on specific plans or add-ons. Microsoft's HIPAA BAA is included by default through the Data Protection Addendum for commercial/enterprise customers covering in-scope services; Microsoft will not sign a customer's own BAA form, and free accounts are excluded.