BBAA Atlas

Is Adobe Acrobat Sign HIPAA compliant?

E-signature · vendor site ↗

BAA on select plansPHI with conditionsSOC 2 Type II
Will Adobe Acrobat Sign sign a HIPAA BAA?
Sometimes — Adobe Acrobat Sign signs a HIPAA BAA only on specific plans or add-ons.
Adobe signs a BAA for Adobe Acrobat Sign on Enterprise editions only; Individual and Team Sign tiers are not HIPAA-eligible. The BAA does not extend to other Adobe products (Acrobat Pro DC, Document Cloud Services, Adobe Experience Manager, etc.).
PHI eligibility
PHI may be processed only on an Enterprise-tier Acrobat Sign account under a signed BAA (TLS in transit, AES-256 at rest, tamper-evident audit trail); the BAA does not govern downstream handling once a signed document is downloaded, emailed or stored elsewhere.
SOC 2
SOC 2 Type II
Trust center
adobe.com ↗
Sub-processors
adobe.com ↗
Notes
BAA covers Acrobat Sign Enterprise only and does not cover other Adobe products.
Last verified 2026-05-31confidence: high· Vendor terms change — confirm directly with Adobe Acrobat Sign before storing PHI.

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How to request and sign a BAA with Adobe Acrobat Sign

Sometimes — Adobe Acrobat Sign signs a HIPAA BAA only on specific plans or add-ons.

Request routeBy request — via trust center or support
  1. 1
    Get on a qualifying plan
    Adobe signs a BAA for Adobe Acrobat Sign on Enterprise editions only; Individual and Team Sign tiers are not HIPAA-eligible. The BAA does not extend to other Adobe products (Acrobat Pro DC, Document Cloud Services, Adobe Experience Manager, etc.).
  2. 2
    Request the Business Associate Agreement
    Adobe Acrobat Sign provides the BAA on request. Open a request through Adobe Acrobat Sign's trust center and ask for the current Business Associate Agreement covering your plan.
  3. 3
    Confirm what PHI is allowed before you store any
    PHI may be processed only on an Enterprise-tier Acrobat Sign account under a signed BAA (TLS in transit, AES-256 at rest, tamper-evident audit trail); the BAA does not govern downstream handling once a signed document is downloaded, emailed or stored elsewhere. Match your configuration to this scope before putting protected health information into Adobe Acrobat Sign.
Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with Adobe Acrobat Sign before you rely on it. This is cited public information, not legal advice.

Frequently asked questions

Does Adobe Acrobat Sign sign a HIPAA Business Associate Agreement (BAA)?
Sometimes — Adobe Acrobat Sign signs a HIPAA BAA only on specific plans or add-ons. Adobe signs a BAA for Adobe Acrobat Sign on Enterprise editions only; Individual and Team Sign tiers are not HIPAA-eligible. The BAA does not extend to other Adobe products (Acrobat Pro DC, Document Cloud Services, Adobe Experience Manager, etc.).
Is Adobe Acrobat Sign HIPAA compliant?
Adobe Acrobat Sign can be HIPAA-compliant only on the specific plans or add-ons where it will sign a Business Associate Agreement (BAA). PHI may be processed only on an Enterprise-tier Acrobat Sign account under a signed BAA (TLS in transit, AES-256 at rest, tamper-evident audit trail); the BAA does not govern downstream handling once a signed document is downloaded, emailed or stored elsewhere.
Can you store PHI (protected health information) in Adobe Acrobat Sign?
PHI may be processed only on an Enterprise-tier Acrobat Sign account under a signed BAA (TLS in transit, AES-256 at rest, tamper-evident audit trail); the BAA does not govern downstream handling once a signed document is downloaded, emailed or stored elsewhere.
Is Adobe Acrobat Sign SOC 2 certified?
Adobe Acrobat Sign reports a SOC 2 Type II attestation according to its public security documentation.
How do I request a HIPAA BAA from Adobe Acrobat Sign?
Adobe Acrobat Sign provides the BAA on request. Open a request through Adobe Acrobat Sign's trust center and ask for the current Business Associate Agreement covering your plan. Confirm current terms directly with Adobe Acrobat Sign before storing PHI.
What plan do I need to sign a BAA with Adobe Acrobat Sign?
Adobe signs a BAA for Adobe Acrobat Sign on Enterprise editions only; Individual and Team Sign tiers are not HIPAA-eligible. The BAA does not extend to other Adobe products (Acrobat Pro DC, Document Cloud Services, Adobe Experience Manager, etc.).

Sources

HIPAA configurations in Adobe Acrobat Sign Solutions
https://helpx.adobe.com/sign/config/compliance-issues/hipaa/overview.html
Supports: Organization must enter a BAA before processing PHI; Enterprise onlydated: undated
Acrobat Sign SOC2 + HIPAA Certification — Adobe
https://www.adobe.com/trust/resources/adobe-sign-soc2-hipaa-certification.html
Supports: SOC 2 Type 2 for Acrobat Signdated: undated
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with Adobe Acrobat Sign before processing protected health information.

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