Is SignNow HIPAA compliant?
BAA on select plansPHI with conditionsSOC 2 Type II
Will SignNow sign a HIPAA BAA?
Sometimes — SignNow signs a HIPAA BAA only on specific plans or add-ons.
SignNow will sign a BAA, but HIPAA-compliant features are available exclusively on its Corporate (enterprise) plans; you must upgrade to a corporate plan and sign the BAA before HIPAA features are activated.
PHI eligibility
PHI may be stored and transmitted once on a corporate plan with a signed BAA; documents are encrypted in transit and at rest, access is restricted to authorized users, and all document actions are logged for audit.
SOC 2
SOC 2 Type II
Trust center
Sub-processors
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Notes
HIPAA features are gated to SignNow's Corporate plans (airSlate).
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How to request and sign a BAA with SignNow
Sometimes — SignNow signs a HIPAA BAA only on specific plans or add-ons.
Request routeSelf-serve — enable it in your account
- 1Get on a qualifying planSignNow will sign a BAA, but HIPAA-compliant features are available exclusively on its Corporate (enterprise) plans; you must upgrade to a corporate plan and sign the BAA before HIPAA features are activated.
- 2Request the Business Associate AgreementSignNow lets you obtain the BAA without a sales call. Follow the path named in the plan requirement above — typically an in-product toggle or a billing / compliance settings page — then request and accept the agreement from your own account.
- 3Confirm what PHI is allowed before you store anyPHI may be stored and transmitted once on a corporate plan with a signed BAA; documents are encrypted in transit and at rest, access is restricted to authorized users, and all document actions are logged for audit. Match your configuration to this scope before putting protected health information into SignNow.
Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with SignNow before you rely on it. This is cited public information, not legal advice.
Frequently asked questions
Does SignNow sign a HIPAA Business Associate Agreement (BAA)?
Sometimes — SignNow signs a HIPAA BAA only on specific plans or add-ons. SignNow will sign a BAA, but HIPAA-compliant features are available exclusively on its Corporate (enterprise) plans; you must upgrade to a corporate plan and sign the BAA before HIPAA features are activated.
Is SignNow HIPAA compliant?
SignNow can be HIPAA-compliant only on the specific plans or add-ons where it will sign a Business Associate Agreement (BAA). PHI may be stored and transmitted once on a corporate plan with a signed BAA; documents are encrypted in transit and at rest, access is restricted to authorized users, and all document actions are logged for audit.
Can you store PHI (protected health information) in SignNow?
PHI may be stored and transmitted once on a corporate plan with a signed BAA; documents are encrypted in transit and at rest, access is restricted to authorized users, and all document actions are logged for audit.
Is SignNow SOC 2 certified?
SignNow reports a SOC 2 Type II attestation according to its public security documentation.
How do I request a HIPAA BAA from SignNow?
SignNow lets you obtain the BAA without a sales call. Follow the path named in the plan requirement above — typically an in-product toggle or a billing / compliance settings page — then request and accept the agreement from your own account. Confirm current terms directly with SignNow before storing PHI.
What plan do I need to sign a BAA with SignNow?
SignNow will sign a BAA, but HIPAA-compliant features are available exclusively on its Corporate (enterprise) plans; you must upgrade to a corporate plan and sign the BAA before HIPAA features are activated.
Sources
https://www.signnow.com/help/hipaa-compliance-guide
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with SignNow before processing protected health information.
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