Is ClickUp HIPAA compliant?
BAA on select plansPHI with conditionsSOC 2 Type II
Will ClickUp sign a HIPAA BAA?
Sometimes — ClickUp signs a HIPAA BAA only on specific plans or add-ons.
ClickUp issues a BAA only to Enterprise plan customers; other tiers cannot access HIPAA features.
PHI eligibility
PHI may be stored on the Enterprise plan with a signed BAA and proper configuration (SSO, 2FA, encryption, audit trails); AI features should be treated as out of scope unless the BAA explicitly lists them.
SOC 2
SOC 2 Type II
Trust center
Sub-processors
Notes
ClickUp's official help page returned HTTP 403 on direct fetch; the Enterprise-only BAA claim is corroborated by quoted ClickUp help text and a third-party source. Verify with sales@clickup.com.
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How to request and sign a BAA with ClickUp
Sometimes — ClickUp signs a HIPAA BAA only on specific plans or add-ons.
Request routeThrough sales / your account team
- 1Get on a qualifying planClickUp issues a BAA only to Enterprise plan customers; other tiers cannot access HIPAA features.
- 2Request the Business Associate AgreementClickUp arranges the BAA through its sales / account team. If you have an account executive, ask them to start the BAA for your plan; otherwise contact ClickUp sales (or open a request from its trust center) and reference the qualifying plan above.
- 3Confirm what PHI is allowed before you store anyPHI may be stored on the Enterprise plan with a signed BAA and proper configuration (SSO, 2FA, encryption, audit trails); AI features should be treated as out of scope unless the BAA explicitly lists them. Match your configuration to this scope before putting protected health information into ClickUp.
Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with ClickUp before you rely on it. This is cited public information, not legal advice.
Frequently asked questions
Does ClickUp sign a HIPAA Business Associate Agreement (BAA)?
Sometimes — ClickUp signs a HIPAA BAA only on specific plans or add-ons. ClickUp issues a BAA only to Enterprise plan customers; other tiers cannot access HIPAA features.
Is ClickUp HIPAA compliant?
ClickUp can be HIPAA-compliant only on the specific plans or add-ons where it will sign a Business Associate Agreement (BAA). PHI may be stored on the Enterprise plan with a signed BAA and proper configuration (SSO, 2FA, encryption, audit trails); AI features should be treated as out of scope unless the BAA explicitly lists them.
Can you store PHI (protected health information) in ClickUp?
PHI may be stored on the Enterprise plan with a signed BAA and proper configuration (SSO, 2FA, encryption, audit trails); AI features should be treated as out of scope unless the BAA explicitly lists them.
Is ClickUp SOC 2 certified?
ClickUp reports a SOC 2 Type II attestation according to its public security documentation.
How do I request a HIPAA BAA from ClickUp?
ClickUp arranges the BAA through its sales / account team. If you have an account executive, ask them to start the BAA for your plan; otherwise contact ClickUp sales (or open a request from its trust center) and reference the qualifying plan above. Confirm current terms directly with ClickUp before storing PHI.
What plan do I need to sign a BAA with ClickUp?
ClickUp issues a BAA only to Enterprise plan customers; other tiers cannot access HIPAA features.
Sources
https://help.clickup.com/hc/en-us/articles/6327673904663-Compliance-and-General-Protection-Data-Regulation-GDPR
https://www.accountablehq.com/post/is-clickup-hipaa-compliant-baa-phi-and-safe-use-explained
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with ClickUp before processing protected health information.
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