Is Loom HIPAA compliant?
No BAANot for PHISOC 2 Type II
Will Loom sign a HIPAA BAA?
No — Loom does not sign a HIPAA Business Associate Agreement (BAA).
Loom (part of Atlassian) explicitly states it is not able to sign BAAs in support of HIPAA compliance.
PHI eligibility
PHI must not be sent to Loom; its official docs instruct customers not to send any personal health information if doing so would violate HIPAA obligations.
SOC 2
SOC 2 Type II
Trust center
Sub-processors
Notes
Atlassian signs BAAs for some products (Jira, Confluence) but that coverage does NOT extend to Loom.
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How to request and sign a BAA with Loom
No — Loom does not sign a HIPAA Business Associate Agreement (BAA).
There is no BAA to request — Loom will not sign one. Loom (part of Atlassian) explicitly states it is not able to sign BAAs in support of HIPAA compliance.
Need a vendor in this space that does? See which HIPAA compliant video conferencing sign a BAA →
Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with Loom before you rely on it. This is cited public information, not legal advice.
Frequently asked questions
Does Loom sign a HIPAA Business Associate Agreement (BAA)?
No — Loom does not sign a HIPAA Business Associate Agreement (BAA). Loom (part of Atlassian) explicitly states it is not able to sign BAAs in support of HIPAA compliance.
Is Loom HIPAA compliant?
Loom is not HIPAA-ready: it does not sign a Business Associate Agreement (BAA), so you cannot use it to process protected health information (PHI). PHI must not be sent to Loom; its official docs instruct customers not to send any personal health information if doing so would violate HIPAA obligations.
Can you store PHI (protected health information) in Loom?
PHI must not be sent to Loom; its official docs instruct customers not to send any personal health information if doing so would violate HIPAA obligations.
Is Loom SOC 2 certified?
Loom reports a SOC 2 Type II attestation according to its public security documentation.
How do I request a HIPAA BAA from Loom?
You can't — Loom does not sign a HIPAA Business Associate Agreement. Loom (part of Atlassian) explicitly states it is not able to sign BAAs in support of HIPAA compliance.
What plan do I need to sign a BAA with Loom?
Loom does not offer a BAA on any plan, so no plan qualifies. Loom (part of Atlassian) explicitly states it is not able to sign BAAs in support of HIPAA compliance.
Sources
https://support.atlassian.com/loom/docs/is-loom-hipaa-compliant
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with Loom before processing protected health information.
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