BBAA Atlas

Is Wix HIPAA compliant?

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BAA on select plansPHI with conditions
Will Wix sign a HIPAA BAA?
Sometimes — Wix signs a HIPAA BAA only on specific plans or add-ons.
Wix offers a Business Associate Agreement and native HIPAA support, but only on eligible plans (Business, Plus, Elite, Business Elite, Enterprise). Users must activate 'PHI Protection' in the dashboard and then sign the BAA before collecting, storing, or processing PHI.
PHI eligibility
PHI is permitted only after activating PHI Protection on an eligible plan and signing the Wix BAA. Standard Wix without these steps must not be used for PHI; activation also restricts non-HIPAA-compliant apps and reduces analytics.
SOC 2
Not publicly confirmed
Trust center
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Sub-processors
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Notes
BAA availability is plan-gated and requires activating PHI Protection first; some older third-party articles incorrectly claim Wix never signs a BAA. SOC 2 not verified from a primary source.
Last verified 2026-05-31confidence: high· Vendor terms change — confirm directly with Wix before storing PHI.

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How to request and sign a BAA with Wix

Sometimes — Wix signs a HIPAA BAA only on specific plans or add-ons.

Request routeSelf-serve — enable it in your account
  1. 1
    Get on a qualifying plan
    Wix offers a Business Associate Agreement and native HIPAA support, but only on eligible plans (Business, Plus, Elite, Business Elite, Enterprise). Users must activate 'PHI Protection' in the dashboard and then sign the BAA before collecting, storing, or processing PHI.
  2. 2
    Request the Business Associate Agreement
    Wix lets you obtain the BAA without a sales call. Follow the path named in the plan requirement above — typically an in-product toggle or a billing / compliance settings page — then request and accept the agreement from your own account.
  3. 3
    Confirm what PHI is allowed before you store any
    PHI is permitted only after activating PHI Protection on an eligible plan and signing the Wix BAA. Standard Wix without these steps must not be used for PHI; activation also restricts non-HIPAA-compliant apps and reduces analytics. Match your configuration to this scope before putting protected health information into Wix.
Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with Wix before you rely on it. This is cited public information, not legal advice.

Frequently asked questions

Does Wix sign a HIPAA Business Associate Agreement (BAA)?
Sometimes — Wix signs a HIPAA BAA only on specific plans or add-ons. Wix offers a Business Associate Agreement and native HIPAA support, but only on eligible plans (Business, Plus, Elite, Business Elite, Enterprise). Users must activate 'PHI Protection' in the dashboard and then sign the BAA before collecting, storing, or processing PHI.
Is Wix HIPAA compliant?
Wix can be HIPAA-compliant only on the specific plans or add-ons where it will sign a Business Associate Agreement (BAA). PHI is permitted only after activating PHI Protection on an eligible plan and signing the Wix BAA. Standard Wix without these steps must not be used for PHI; activation also restricts non-HIPAA-compliant apps and reduces analytics.
Can you store PHI (protected health information) in Wix?
PHI is permitted only after activating PHI Protection on an eligible plan and signing the Wix BAA. Standard Wix without these steps must not be used for PHI; activation also restricts non-HIPAA-compliant apps and reduces analytics.
Is Wix SOC 2 certified?
We could not confirm a public SOC 2 report for Wix. SOC 2 is separate from a HIPAA BAA — confirm both directly with Wix.
How do I request a HIPAA BAA from Wix?
Wix lets you obtain the BAA without a sales call. Follow the path named in the plan requirement above — typically an in-product toggle or a billing / compliance settings page — then request and accept the agreement from your own account. Confirm current terms directly with Wix before storing PHI.
What plan do I need to sign a BAA with Wix?
Wix offers a Business Associate Agreement and native HIPAA support, but only on eligible plans (Business, Plus, Elite, Business Elite, Enterprise). Users must activate 'PHI Protection' in the dashboard and then sign the BAA before collecting, storing, or processing PHI.

Sources

HIPAA Compliance for Your Wix Site — Wix Help Center
https://support.wix.com/en/article/enabling-hipaa-compliance-for-your-wix-site
Supports: Wix offers a BAA and PHI Protection on Business/Plus/Elite/Business Elite/Enterprise plans; signing a BAA is required and users must activate PHI protection before handling PHIdated: undated
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with Wix before processing protected health information.

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