Is Brevo HIPAA compliant?

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No BAANot for PHI
Will Brevo sign a HIPAA BAA?
No — Brevo does not sign a HIPAA Business Associate Agreement (BAA).
Brevo (formerly Sendinblue) does not sign a BAA and is not HIPAA-compliant, so it cannot be used in conjunction with PHI. Non-PHI marketing (e.g. general wellness content) is permissible.
PHI eligibility
PHI/ePHI must not be transmitted through Brevo; with no BAA available, treat the service as inappropriate for any patient health information.
SOC 2
Not publicly confirmed
Trust center
Sub-processors
Notes
The 'no BAA' verdict rests on two reputable secondary sources (AccountableHQ, Paubox); Brevo publishes no first-party 'we don't sign a BAA' statement, as is typical for vendors that don't offer one.
Last verified 2026-05-31confidence: medium· Vendor terms change — confirm directly with Brevo before storing PHI.

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How to request and sign a BAA with Brevo

No — Brevo does not sign a HIPAA Business Associate Agreement (BAA).

There is no BAA to request — Brevo will not sign one. Brevo (formerly Sendinblue) does not sign a BAA and is not HIPAA-compliant, so it cannot be used in conjunction with PHI. Non-PHI marketing (e.g. general wellness content) is permissible.

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Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with Brevo before you rely on it. This is cited public information, not legal advice.

Frequently asked questions

Does Brevo sign a HIPAA Business Associate Agreement (BAA)?
No — Brevo does not sign a HIPAA Business Associate Agreement (BAA). Brevo (formerly Sendinblue) does not sign a BAA and is not HIPAA-compliant, so it cannot be used in conjunction with PHI. Non-PHI marketing (e.g. general wellness content) is permissible.
Is Brevo HIPAA compliant?
Brevo is not HIPAA-ready: it does not sign a Business Associate Agreement (BAA), so you cannot use it to process protected health information (PHI). PHI/ePHI must not be transmitted through Brevo; with no BAA available, treat the service as inappropriate for any patient health information.
Can you store PHI (protected health information) in Brevo?
PHI/ePHI must not be transmitted through Brevo; with no BAA available, treat the service as inappropriate for any patient health information.
Is Brevo SOC 2 certified?
We could not confirm a public SOC 2 report for Brevo. SOC 2 is separate from a HIPAA BAA — confirm both directly with Brevo.
How do I request a HIPAA BAA from Brevo?
You can't — Brevo does not sign a HIPAA Business Associate Agreement. Brevo (formerly Sendinblue) does not sign a BAA and is not HIPAA-compliant, so it cannot be used in conjunction with PHI. Non-PHI marketing (e.g. general wellness content) is permissible.
What plan do I need to sign a BAA with Brevo?
Brevo does not offer a BAA on any plan, so no plan qualifies. Brevo (formerly Sendinblue) does not sign a BAA and is not HIPAA-compliant, so it cannot be used in conjunction with PHI. Non-PHI marketing (e.g. general wellness content) is permissible.

Sources

https://www.accountablehq.com/post/sendinblue-hipaa-compliance-does-brevo-sign-a-baa-and-is-it-safe-for-phi
Supports: Brevo does not sign a BAA and is not HIPAA-compliantdated: undated
https://www.paubox.com/blog/is-sendinblue-hipaa-compliant
Supports: Not HIPAA-compliant; no BAAdated: undated
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with Brevo before processing protected health information.

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