Is Jotform HIPAA compliant?
BAA on select plansPHI with conditionsSOC 2 Type II
Will Jotform sign a HIPAA BAA?
Sometimes — Jotform signs a HIPAA BAA only on specific plans or add-ons.
Jotform signs and emails a standard BAA to Covered Entities who enable HIPAA features, available on Gold and Enterprise plans.
PHI eligibility
PHI is supported on Gold/Enterprise with HIPAA features enabled (data migrated to an isolated encrypted system), but integrations like Mailchimp/Zapier are not HIPAA-compliant.
SOC 2
SOC 2 Type II
Trust center
Sub-processors
—
Notes
SOC 2 Type II applies to the Jotform Enterprise product specifically.
Get notified when this changes
We track Jotform's BAA and HIPAA status. Leave your email and we'll send one note if the verdict on this page changes.
How to request and sign a BAA with Jotform
Sometimes — Jotform signs a HIPAA BAA only on specific plans or add-ons.
Request routeSelf-serve — enable it in your account
- 1Get on a qualifying planJotform signs and emails a standard BAA to Covered Entities who enable HIPAA features, available on Gold and Enterprise plans.
- 2Request the Business Associate AgreementJotform lets you obtain the BAA without a sales call. Follow the path named in the plan requirement above — typically an in-product toggle or a billing / compliance settings page — then request and accept the agreement from your own account.
- 3Confirm what PHI is allowed before you store anyPHI is supported on Gold/Enterprise with HIPAA features enabled (data migrated to an isolated encrypted system), but integrations like Mailchimp/Zapier are not HIPAA-compliant. Match your configuration to this scope before putting protected health information into Jotform.
Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with Jotform before you rely on it. This is cited public information, not legal advice.
Frequently asked questions
Does Jotform sign a HIPAA Business Associate Agreement (BAA)?
Sometimes — Jotform signs a HIPAA BAA only on specific plans or add-ons. Jotform signs and emails a standard BAA to Covered Entities who enable HIPAA features, available on Gold and Enterprise plans.
Is Jotform HIPAA compliant?
Jotform can be HIPAA-compliant only on the specific plans or add-ons where it will sign a Business Associate Agreement (BAA). PHI is supported on Gold/Enterprise with HIPAA features enabled (data migrated to an isolated encrypted system), but integrations like Mailchimp/Zapier are not HIPAA-compliant.
Can you store PHI (protected health information) in Jotform?
PHI is supported on Gold/Enterprise with HIPAA features enabled (data migrated to an isolated encrypted system), but integrations like Mailchimp/Zapier are not HIPAA-compliant.
Is Jotform SOC 2 certified?
Jotform reports a SOC 2 Type II attestation according to its public security documentation.
How do I request a HIPAA BAA from Jotform?
Jotform lets you obtain the BAA without a sales call. Follow the path named in the plan requirement above — typically an in-product toggle or a billing / compliance settings page — then request and accept the agreement from your own account. Confirm current terms directly with Jotform before storing PHI.
What plan do I need to sign a BAA with Jotform?
Jotform signs and emails a standard BAA to Covered Entities who enable HIPAA features, available on Gold and Enterprise plans.
Sources
https://www.jotform.com/hipaa/
https://www.jotform.com/enterprise/soc-2-compliance/
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with Jotform before processing protected health information.
Check another vendor
See all HIPAA compliant forms & scheduling tools →
Browse all 105 vendors by category →