BBAA Atlas

Is Mixpanel HIPAA compliant?

Product analytics · vendor site ↗

BAA on select plansPHI with conditionsSOC 2
Will Mixpanel sign a HIPAA BAA?
Sometimes — Mixpanel signs a HIPAA BAA only on specific plans or add-ons.
Mixpanel's HIPAA legal page states 'Mixpanel is prepared and able to enter into Business Associate Agreements, or BAA,' but only for Enterprise Plan customers who qualify ('To see if you qualify for a BAA, please contact a sales representative'). Mixpanel cites SOC 2, ISO 27001, GDPR, and an EU-US Data Privacy Framework posture, AES-256 encryption at rest, TLS in transit, and admin-level PHI data-classification controls.
PHI eligibility
PHI may be stored only on a Mixpanel Enterprise subscription with an executed BAA; it is not permitted on lower plans.
SOC 2
SOC 2
Trust center
mixpanel.com ↗
Sub-processors
—
Notes
BAA is gated to the Enterprise plan plus sales qualification (compliance@mixpanel.com). The page states SOC 2 without specifying Type I/II.
Last verified 2026-05-31confidence: high· Vendor terms change — confirm directly with Mixpanel before storing PHI.

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How to request and sign a BAA with Mixpanel

Sometimes — Mixpanel signs a HIPAA BAA only on specific plans or add-ons.

Request routeThrough sales / your account team
  1. 1
    Get on a qualifying plan
    Mixpanel's HIPAA legal page states 'Mixpanel is prepared and able to enter into Business Associate Agreements, or BAA,' but only for Enterprise Plan customers who qualify ('To see if you qualify for a BAA, please contact a sales representative'). Mixpanel cites SOC 2, ISO 27001, GDPR, and an EU-US Data Privacy Framework posture, AES-256 encryption at rest, TLS in transit, and admin-level PHI data-classification controls.
  2. 2
    Request the Business Associate Agreement
    Mixpanel arranges the BAA through its sales / account team. If you have an account executive, ask them to start the BAA for your plan; otherwise contact Mixpanel sales (or open a request from its trust center) and reference the qualifying plan above.
  3. 3
    Confirm what PHI is allowed before you store any
    PHI may be stored only on a Mixpanel Enterprise subscription with an executed BAA; it is not permitted on lower plans. Match your configuration to this scope before putting protected health information into Mixpanel.
Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with Mixpanel before you rely on it. This is cited public information, not legal advice.

Frequently asked questions

Does Mixpanel sign a HIPAA Business Associate Agreement (BAA)?
Sometimes — Mixpanel signs a HIPAA BAA only on specific plans or add-ons. Mixpanel's HIPAA legal page states 'Mixpanel is prepared and able to enter into Business Associate Agreements, or BAA,' but only for Enterprise Plan customers who qualify ('To see if you qualify for a BAA, please contact a sales representative'). Mixpanel cites SOC 2, ISO 27001, GDPR, and an EU-US Data Privacy Framework posture, AES-256 encryption at rest, TLS in transit, and admin-level PHI data-classification controls.
Is Mixpanel HIPAA compliant?
Mixpanel can be HIPAA-compliant only on the specific plans or add-ons where it will sign a Business Associate Agreement (BAA). PHI may be stored only on a Mixpanel Enterprise subscription with an executed BAA; it is not permitted on lower plans.
Can you store PHI (protected health information) in Mixpanel?
PHI may be stored only on a Mixpanel Enterprise subscription with an executed BAA; it is not permitted on lower plans.
Is Mixpanel SOC 2 certified?
Mixpanel reports a SOC 2 attestation according to its public security documentation.
How do I request a HIPAA BAA from Mixpanel?
Mixpanel arranges the BAA through its sales / account team. If you have an account executive, ask them to start the BAA for your plan; otherwise contact Mixpanel sales (or open a request from its trust center) and reference the qualifying plan above. Confirm current terms directly with Mixpanel before storing PHI.
What plan do I need to sign a BAA with Mixpanel?
Mixpanel's HIPAA legal page states 'Mixpanel is prepared and able to enter into Business Associate Agreements, or BAA,' but only for Enterprise Plan customers who qualify ('To see if you qualify for a BAA, please contact a sales representative'). Mixpanel cites SOC 2, ISO 27001, GDPR, and an EU-US Data Privacy Framework posture, AES-256 encryption at rest, TLS in transit, and admin-level PHI data-classification controls.

Sources

HIPAA | Mixpanel
https://mixpanel.com/legal/mixpanel-hipaa/
Supports: First-party confirmation Mixpanel signs BAAs for qualifying Enterprise Plan customers, plus its certifications and encryptiondated: undated
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with Mixpanel before processing protected health information.

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