Is PostHog HIPAA compliant?
BAA on select plansPHI eligible
Will PostHog sign a HIPAA BAA?
Sometimes — PostHog signs a HIPAA BAA only on specific plans or add-ons.
PostHog signs a BAA, but only for PostHog Cloud customers on the Boost, Scale or Enterprise package; a standard BAA is self-serve via PostHog's BAA generator, while custom BAAs require the Enterprise package. Self-hosted/Hobby is not recommended for HIPAA.
PHI eligibility
PHI may be stored/processed in PostHog Cloud (product analytics, session replay, feature flags, experiments) under a signed BAA; anonymizing data is offered as an alternative to a BAA.
SOC 2
Not publicly confirmed
Trust center
Sub-processors
—
Notes
BAA is gated to the Boost/Scale/Enterprise packages on PostHog Cloud.
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How to request and sign a BAA with PostHog
Sometimes — PostHog signs a HIPAA BAA only on specific plans or add-ons.
Request routeSelf-serve — enable it in your account
- 1Get on a qualifying planPostHog signs a BAA, but only for PostHog Cloud customers on the Boost, Scale or Enterprise package; a standard BAA is self-serve via PostHog's BAA generator, while custom BAAs require the Enterprise package. Self-hosted/Hobby is not recommended for HIPAA.
- 2Request the Business Associate AgreementPostHog lets you obtain the BAA without a sales call. Follow the path named in the plan requirement above — typically an in-product toggle or a billing / compliance settings page — then request and accept the agreement from your own account.
- 3Confirm what PHI is allowed before you store anyPHI may be stored/processed in PostHog Cloud (product analytics, session replay, feature flags, experiments) under a signed BAA; anonymizing data is offered as an alternative to a BAA. Match your configuration to this scope before putting protected health information into PostHog.
Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with PostHog before you rely on it. This is cited public information, not legal advice.
Frequently asked questions
Does PostHog sign a HIPAA Business Associate Agreement (BAA)?
Sometimes — PostHog signs a HIPAA BAA only on specific plans or add-ons. PostHog signs a BAA, but only for PostHog Cloud customers on the Boost, Scale or Enterprise package; a standard BAA is self-serve via PostHog's BAA generator, while custom BAAs require the Enterprise package. Self-hosted/Hobby is not recommended for HIPAA.
Is PostHog HIPAA compliant?
PostHog can be HIPAA-compliant only on the specific plans or add-ons where it will sign a Business Associate Agreement (BAA). PHI may be stored/processed in PostHog Cloud (product analytics, session replay, feature flags, experiments) under a signed BAA; anonymizing data is offered as an alternative to a BAA.
Can you store PHI (protected health information) in PostHog?
PHI may be stored/processed in PostHog Cloud (product analytics, session replay, feature flags, experiments) under a signed BAA; anonymizing data is offered as an alternative to a BAA.
Is PostHog SOC 2 certified?
We could not confirm a public SOC 2 report for PostHog. SOC 2 is separate from a HIPAA BAA — confirm both directly with PostHog.
How do I request a HIPAA BAA from PostHog?
PostHog lets you obtain the BAA without a sales call. Follow the path named in the plan requirement above — typically an in-product toggle or a billing / compliance settings page — then request and accept the agreement from your own account. Confirm current terms directly with PostHog before storing PHI.
What plan do I need to sign a BAA with PostHog?
PostHog signs a BAA, but only for PostHog Cloud customers on the Boost, Scale or Enterprise package; a standard BAA is self-serve via PostHog's BAA generator, while custom BAAs require the Enterprise package. Self-hosted/Hobby is not recommended for HIPAA.
Sources
https://posthog.com/docs/privacy/hipaa-compliance
https://posthog.com/baa
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with PostHog before processing protected health information.
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